(4.5 / 5)1620+ Ratings

Stelly Reviews

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Overall Rating

4.5
2 Reviews
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About Stelly

Stelly.com.au is an online fashion retailer that started as a small boutique store on Sydney’s North Shore in 2005. The goal of Stelly is to use fashion to define who you are. They believe that fashion has its value, yet should be reachable, and shouldn't stop you from expressing yourself.

The website offers a wide range of products. Their collections include Accessories, Autumn Clothing, Autumn Dresses, Bags and Wallets, Beach Dresses, Beauty products, Beige Dresses, Belts, and Bikinis among others. They also offer Best Sellers and Back In Stock items.

They provide Express shipping both Australia-wide and Internationally. They also offer Afterpay & easy returns for the convenience of their customers. They are known for stocking a great selection of items and are popular for their Fashion Dresses. They also offer Spring & Summer Clothing.

They also have product recommendations like the 10K Top, 2 Bottoms Pack, 2 Dresses Pack, 3 Bottoms Pack, and 3 Dresses Pack.

In summary, Stelly.com.au is a one-stop-shop for all your fashion needs, offering a wide range of products and services to cater to different styles and preferences. They believe in making fashion accessible and a tool for self-expression. They are committed to providing quality products and excellent customer service.

Stelly Coupon & Discount Codes

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15% Off Storewide Min. Spend AUD60

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Stelly Customer Reviews (2)

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Jake Reed
Jake Reed
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Feb 17, 2023
Maria Barth
Maria Barth
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Feb 15, 2023

Stelly Customer’s Q&A

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Stelly Features and Benefits

Key features and benefits of stelly.com.au include:

  • Wide range of styles and trends: The site offers a variety of fashion choices to suit different tastes and occasions.
  • Regular updates of new arrivals: The site frequently updates its collection, providing fresh fashion options for shoppers.
  • Express shipping: The site offers express shipping for both Australia and international orders, ensuring quick delivery of purchases.
  • Afterpay & easy returns: The site provides Afterpay as a payment option and has an easy return policy, enhancing the shopping experience.

However, it's always a good idea to read reviews and do some research before making a purchase. Happy shopping!

About Stelly.com.au Prices and Cost?

Stelly.com.au is an online clothing store where prices vary depending on the item. For example, the Jana ripped mom jeans, Light Loving Dress, and Bite Me! Jeans are priced at $59.95 each. The Lady in Lace Dress is more expensive at $129.95. There are also items on sale, such as the Farryn Dress reduced from $75.00 to $65.00, and the Magic Garden Dress reduced from $89.95 to $59.95. However, some customers have expressed concerns about the quality of the items relative to their cost. For instance, one customer mentioned that the dresses, priced around $70, could be valued at around $40 considering their quality. Please note that these prices are subject to change and it's always a good idea to check the website for the most current prices and sales.

Stelly FAQs

FAQ

Stelly Alternatives

Here are the top 10 alternatives to stelly.com.au:

  1. Princess Polly
  2. Lulu's
  3. Showpo
  4. White Fox
  5. ASOS
  6. Beginning Boutique
  7. Missguided
  8. Boohoo
  9. Meshki
  10. Windsor

These online stores offer a wide range of styles and trends similar to Stelly, making them great alternatives for shopping. Whether you're looking for party dresses, casual wear, or formal outfits, these stores have got you covered. Happy shopping!

FAQ

How To Open A Stelly Account?

To open an account on stelly.com.au, follow these steps:

  1. Visit the stelly.com.au website.
  2. Click on the Account or Sign In option usually located at the top right corner of the website.
  3. Select the Create Account option.
  4. Enter the required details such as email address, password, and other personal information.
  5. Click on the Submit or Create Account button to complete the registration.

Once the account is created, you can log in anytime using your email address and password. Remember to keep your login details secure. Happy shopping!

FAQ

What is Stelly.com.au's return policy?

Stelly.com.au's return policy stipulates that items must be sent back within 14 days for Australian orders and 21 days for international orders from the date of receipt. Products should be in their original condition, unworn and unwashed, with all tags still attached. If returns are posted outside these timeframes, they may be subject to a 20% restocking fee or may be rejected. The cost of return shipping is not covered by Stelly.com.au and must be paid by the customer.

FAQ

What forms of payment does Stelly accept?

Stelly accepts payments via Visa, MasterCard, Visa debit, PayPal, and Afterpay.
FAQ

Can my delivery be shipped to a PO Box?

Stelly accepts PO Boxes or Locker Boxes for orders within Australia only.
FAQ

How can I track my order?

You can track your order on the Australia Post website for domestic orders or on the DHL website for international orders.
FAQ

What can I do if I love an item that's not available in my size?

If you're interested in a particular item that's currently out of stock in your size, please contact Stelly's customer service team at sweetservice@stelly.com.au. They'll notify you via email when the item is restocked.
FAQ

What are the ways to get in touch with the customer service team?

You can send a private message to Stelly on Instagram or Facebook, or you can also reach out to them by emailing sweetservice@stelly.com.au.
FAQ

About Stelly.com.au Popular Products and Services?

"Stelly.com.au" is an online fashion boutique based in Australia. The website offers a wide range of products, with a focus on women's clothing and accessories. Some of the popular categories include Autumn Clothing, Autumn Dresses, Beach Dresses, and Beige Dresses. They also have a Back In Stock section featuring the most popular styles that have been restocked. In addition to clothing, "Stelly.com.au" offers a variety of accessories such as watches, belts, sunglasses, and necklaces. The website also provides express shipping within Australia and internationally, along with easy return options. Please note that the availability and popularity of products may vary over time. For the most accurate and up-to-date information, it is recommended to visit the website directly.

FAQ

Stelly.com.au Return Policy?

Stelly.com.au has a detailed return policy as well as a shipping policy.

For returns, if you wish to return an item, you need to log into your Stelly account and submit your return request. Full priced items can be returned back for online store credit. However, there are non-returnable items which include sale or discounted items, secret deals and packs, jewellery, intimates, bodysuits, swimwear, scarf and beanies, sunglasses, beauty products, and watches. You will need to cover the cost of return shipping.

For Australian customers, please send your return within 14 days of receiving your item/s. If you post your return after 14 days and before 28 days, the store credit will be deducted by 20% restocking fees of the returned items. After 28 days your return will not be accepted.

For international customers, please send your return within 21 days of receiving your item/s. If you post your return after 21 days and before 42 days, the store credit will be deducted by 20% restocking fees of the returned items. After 42 days your return will not be accepted.

In terms of shipping, all orders are shipped by Australia Post. Your order will take 1-2 business days if it is placed and paid by 2:30pm Monday to Thursday (Sydney Time) within Australia. Orders placed after 2:30pm AEST will be shipped the following date. For Australian orders, free express delivery is offered if you spend over $100 AUD, otherwise, a $12.95 flat rate is applied for orders under $100 AUD.

For international shipping, the cost and delivery time vary depending on the country. For example, for Vietnam, free standard shipping is offered for orders over $100 AUD and it takes 10-20 days for delivery. For orders under $100 AUD, a $20 flat rate is applied for standard shipping and it takes 2-4 days for express shipping.

Please note that purchasing products from Stelly.com.au means you have accepted their terms & conditions. You have also accepted the possibility of a slight variation in color and size specifications. Colors may appear slightly different due to individual monitor settings.

FAQ

Is Stelly a reliable online store?

Stelly is an online store that has received mixed reviews from customers. Some customers have praised the fast shipping and customer service. However, there are also complaints about the quality of the clothing, return policy, and customer service. Some customers have reported receiving faulty products and experiencing delays in return processing. It's important to note that experiences can vary, and what works well for one person might not work as well for another. It's always a good idea to read reviews and do some research before making a purchase from any online store.

FAQ

How can I return an item to Stelly?

To return an item to Stelly, the following steps need to be followed:

  • Log into your Stelly account and submit your return request2.
  • After submitting the request, click here to return your item2.
  • Full priced items can be returned back for online store credit2.
  • The cost of return shipping will need to be covered2.
  • The return must be sent within 14 days of receiving the item2.
  • If the return is posted after 14 days and before 28 days, the store credit will be deducted by 20% restocking fees of the returned items2.
  • After 28 days, the return will not be accepted2.
  • The returned items must be received in original condition - unworn, unwashed, with all tags attached2.
  • The return can be sent directly back to Stelly Clothing Suite 15, Level 1, 330 Wattle St, Ultimo NSW 20072.

Please note that sale or discounted items, secret deals and packs, jewellery, intimates, bodysuits, swimwear, scarf and beanies, sunglasses, beauty products, watches are non-returnable2. If a return is made using Afterpay, Stelly will issue store credit and payments with Afterpay are still expected to be completed2.

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